Do you charge for delivery?

Delivery within Singapore is free for purchase above S$100. For purchase below S$100 we charge a delivery fee of just S$3.

Do you deliver to countries outside Singapore?

Currently delivery outside of Singapore is done on a case by case basis. Please email your request to info@face.sg and we will advise you accordingly.

 

What are the payment options available?

You can pay via Paypal, Credit Cards (Select Paypal to get Credit Cards option) and Cash on Delivery (COD).

 

Is there any other way to order your products?

If you do not like to use the on-line ordering, you may send us your request via email – info@face.sg  – by including the items you like to order, Your name, Telephone and Delivery address. We will contact you once we received your email. Alternatively you can simply call us at 6748-2698.

When will you deliver the products after I placed the order online?

We will normally deliver within 2 to 3 working days after receiving the order. In fact 95% of the orders are fulfilled within 2 working days. We will normally call or sms you to arrange for a convenient time before delivery the products. Delivery is normally Mon – Fri, 9am to 6pm. Special arrangements can be made on request.

Where do you get your products from?

Our products are either directly from the manufacturer or distributors. You can be certain that our products are all authentic.

Can you deliver to my office?

Yes we can deliver to your office or any alternative address (accept places like Jurong Island or other off-shore island) Yes we deliver to Sentosa :). For overseas address, please email us.